Category Archives: Help Desk Posts

#TechTeamMA Individualized vs. Personalized Learning

Tonight (Thursday, March 12) I will be hosting the #TechTeamMA twitter chat. If you are interested in participating, head to my twitter account (@cathoyt_) between 8:00pm and 9:00pm. The topic is discussing the differences between individualized and personalized learning. This … Continue reading

Posted in Help Desk Posts | Leave a comment

Our Maker Mission

Semester two has just begun and the die-hard Help Desk students who have returned for another round are beginning to investigate new concepts and potential projects. Myself and senior Mira Mehdi‘s main project for this semester is the creation of BHS’s … Continue reading

Posted in Help Desk Posts | 2 Comments

Hour of Code Reflection: Challenging the Way You Think

This week millions of students and teachers alike logged into the Hour of Code website and completed several coding tutorials. The concept behind that was that by encouraging participation in just one hour of coding we not only demystify what this scary … Continue reading

Posted in Help Desk Posts, Weekly Reflections | Leave a comment

5 iPad Apps for Every Learner

It’s the newest trend. It seems almost every school is working towards going 1 to 1 with iPads. As a student at Burlington High School, one of the first schools to make the switch to paperless style learning, I know … Continue reading

Posted in Help Desk Posts | Tagged , | Leave a comment

5 Rules of Customer Service

The time I’ve spent as a member of the Help Desk this year has caused me to learn how important it is to be great at customer service. It is important that customers take you seriously and truly feel like … Continue reading

Posted in Help Desk Posts | Leave a comment

Google Calendar Screencast

Previously I published a blog post with three tips on how to get the most out of Google Calendar. Today, as part of a screencast assignment I am following that blog post with a screencast that I creating showing exactly … Continue reading

Posted in Help Desk Posts | Leave a comment

3 Reasons Why Google Calendar is the Student Athlete’s Best Friend

Picture this: 6:52 you wake up. You have to be out the door to school in 8 minutes and you  have to get all of your stuff ready for school, sports and whatever other various activities you may have after … Continue reading

Posted in Help Desk Posts | Tagged , | 1 Comment